Pillow Warranty Information


Nature's Sleep's 3-Year Limited Warranty for Pillows

Nature's Sleep guarantees the original purchaser that the Nature's Sleep™ pillow will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty workmanship or structural defects during this three year warranty period, excluding the specific limitations contained herein.
 
Coverages include:
  • Deterioration in the cell structure of the material that causes the product to not return to its original shape.
  • Any physical flaw in the material to split or crack despite normal use and proper handling.

Exclusions — this warranty does not cover the following:
  • Increase in softness of the Nature's Sleep™ pressure relieving material.
  • Decrease in the slow recovery feature.
    The above exclusions are aspects that do not affect the pressure relieving qualities of the product.

Important information regarding this warranty:
  • Register your product with Nature's Sleep within 30 days of purchase for this warranty to be valid. Click here to register online.
  • You must provide original sales receipt as valid proof of purchase for any warranty claim.
  • All warranties contained herein shall not apply if the product or cover has been physically damaged, burned, cut, torn or is abnormally soiled or unsanitary.
  • All shipping costs are the responsibility of the purchaser.

You may contact Nature's Sleep Customer Service by calling 1-877-557-5337 or at customerservice@naturessleep.com.